Description
Experience the magic of Whitehaven Beach with our premium full-day tour. Travel in comfort aboard our wave-piercing catamaran, featuring a stable design and covered seating to protect you from the elements. Includes FREE buffet lunch, morning and afternoon snacks, snorkeling at Fringe Reef with stinger suits provided, beach club access with paddle boards, shaded areas and beach games, and a guided Hill Inlet bushwalk to see the famous swirling sands.
Ultimate Whitehaven Experience Highlights
- Premium full-day experience
- Snorkeling at Fringe Reef with stinger suits
- Hill Inlet swirling sands bushwalk
- Buffet Style lunch, Morning and afternoon snacks
- Beach club access with shaded areas
- Paddle boards and beach games included
- Stable, fast premium catamaran
- Just over 1-hour transit time
Tour Schedule
Timing
- Board: 8:30 AM
- Depart: 9:00 AM
- Return: 5:00 PM
- Duration: 8 hours
Meeting Point
- Rufus & Co Cafe, 33 Port Drive, Airlie Beach
- (5 min easy walk from Town Centre)
- Arrive 30 minutes before departure
What’s Included
- Buffet Style lunch
- Morning and afternoon snacks
- Beach club access
- Paddle boards
- Beach games
- Shaded areas
- Snorkeling equipment
- Stinger suits (seasonal)
- Hill Inlet bushwalk
- National park fees
- Professional guide
Not Included
- Additional beverages (available for purchase)
- Underwater camera (available for hire)
- Souvenirs
Information for Ultimate Whitehaven Experience
- Please arrive at Rufus & Co Cafe 30 minutes before departure for check-in
- Bring sunscreen, hat, towel, swimwear, and a camera
- Tours may be modified due to weather conditions for your safety
- Children under 4 travel free, special rates for children aged 4-14
Important Info
General Terms and Conditions
All ticket sales are final. No further discounts will be applied once a booking has been made. No refunds will be given if a reduced price is found or mentioned after the booking is processed.
Bookings are essential. WALK-ONS ARE NOT PERMITTED.
A Booking Confirmation or Voucher must be presented before boarding will be permitted.
Seniors/Students must present appropriate ID to obtain the advertised rate.
All cruises are subject to minimum passenger numbers. Passenger numbers are capped to prevent overcrowding. Entry is on a first-come, first-served basis. We do not reserve seats.
Tickets must be redeemed within the current whale watching season and calendar year. Extensions beyond this period will not be permitted.
Spirit of Whitsundays Cruises and its employees are not liable for any death, personal injury, or property loss or damage unless caused by the proven negligence of the company or its employees.
The company reserves the right to inspect your bags for security. Non-compliance will result in refused entry and ticket cancellation with no refund.
If a passenger appears intoxicated or under the influence of drugs, our crew reserves the right to deny boarding. No refund will be given.
Pricing & Responsibility
Prices may change without notice due to government charges, taxes, or levies. All prices are in AUD and include GST.
Adults are responsible for the supervision and safety of minors at all times, including during on-board activities.
Spirit of Whitsundays Cruises takes all reasonable steps to provide a safe and enjoyable experience but is not liable for personal injury, property loss, or death—whether due to negligence or otherwise—unless liability cannot be excluded by law (e.g. Trade Practices Act).
Accessibility & Safety
If you have mobility or health conditions that may impact safety, you must disclose this at the time of booking.
Seating is unallocated and follows a “first in, best dressed” policy.
Refund requests must be made within 14 days of the original cruise date. Booking fees for online payments are not refundable.
Parking
Onsite parking refers to Port of Airlie Marina. This is a privately owned facility and subject to parking fees and availability.
Late Arrival Policy
All passengers must arrive 30 minutes before scheduled departure.
Spirit of Whitsundays Cruises is not responsible for late arrivals.
Missed departures are non-refundable.
Re-bookings may incur an admin fee at our discretion.
Inclement Weather Policy
Cruises are subject to safe weather conditions.
We may cancel a cruise at any time and will notify passengers via email and SMS. Ensure your contact details are accurate and not unsubscribed from our notifications.
Cancelled cruises due to weather will be rescheduled (subject to availability).
If rescheduling is not possible, a full refund will be offered. Booking fees are non-refundable.
Refunds must be requested within 14 days of the original cruise date.
Rescheduling Policy
You must provide 48 hours’ notice to reschedule your booking.
Failure to provide adequate notice forfeits your right to reschedule or refund.
Admin fees may apply for rescheduling, even if notice is given.
Change-of-mind due to rain or weather, when cruises still operate, does not qualify for refund or rescheduling outside the standard terms.
Cancellation Policy
No refunds for change of mind or unforeseen personal circumstances.
If you miss your cruise, we will attempt to reschedule (subject to availability).
Refunds are only granted if Spirit of Whitsundays Cruises cancels the cruise.
Booking fees are not refundable.
All cancellation decisions are at the discretion of the Operations Manager and are final.
Wheelchair & Accessibility
Access via an 80 cm wide ramp—steepness depends on tides.
Crew cannot carry passengers. Wheelchair users must self-transfer or have assistance.
Marine toilets on board may require assistance due to size limitations.
Seasickness
To avoid seasickness, take preventatives 30 minutes prior to boarding. Tablets are available onboard for purchase.
Image & Media Consent
By purchasing a ticket, you consent to the use of your name, image, and likeness in advertising or promotional content.
You waive any copyright or payment claims and release Spirit of Whitsundays Cruises from any legal claim arising from the use of your image.
Personal recordings/photos must be for private use only. Commercial use is prohibited without written consent.
The company reserves the right to photograph or record guests for promotional or security purposes.
Gift Voucher Terms
Vouchers are valid for the tour/cruise specified only and must be used in the same calendar year.
Unused balances will not be refunded or rolled over.
Vouchers cannot be exchanged for cash, extended, or replaced if lost or expired.
Purchases exceeding voucher value must be paid by card or cash.
All terms comply with Gift Card Law.
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