Description
Come with us and enjoy a wine adventure with top service and flexibility on the Queenstown Wine Trail Original Wine Tour. Experience the true flavour of our local pinot noir and other wine varietals at three premium vineyards, each hosting our small group tours for wine tasting. Enjoy a stroll tour through the vines and into New Zealand’s largest underground wine cave.
This relaxing tour travels just a short distance from Queenstown and gives you the opportunity to explore, get yourself a lunch or an extra glass of your favourite wine at your leisure.
Included on the Queenstown Wine Trail Original Wine Tour:
- 2+ wine tastings
- Hosted tastings at 3 wineries
- Underground wine cave tour
- Choose your own light lunch meal from the menu (at own expense)
- Time available for winery lunch
- Courtesy pick up and drop off at selected accommodation or central Queenstown
Important Notes
- Departure Time
- Departs daily 12.00pm –
- Tour operates with a minimum of 2 people per tour
Check out other New Zealand tours here.
Important Info
Identification for Wine Tasting and Purchases in NZ
Important Reminder for Wine Tastings & Purchases
If you’re lucky enough to look forever young, please remember to bring valid ID with you — proof of age may be requested at wineries during tastings or when purchasing wine.
To avoid disappointment, please ensure that you and/or your guests carry the appropriate forms of identification. Without valid ID, wineries may refuse service for wine tastings or purchases.
Only the following three forms of ID are legally accepted for alcohol purchases in New Zealand:
- New Zealand Driver’s License
(Please note: International and Australian driver’s licenses are not accepted) - Passport (NZ or International)
(Must be the physical passport — photos or scans are not accepted) - Kiwi Access Card / HANZ 18+ Card
Payment Policy
- All wine tours must be prepaid, either direct on our website or by direct credit.
- Payment may be made by secure link using Visa or Mastercard, or by online direct credit into our NZ bank account.
- Surcharges may apply for credit card payments and international payments.
- We do not take cash on the day and our Wine Guides do not carry cash.
- If you are booking for multiple people and you don’t want full payment taken off your credit card, please email us for alternative payment options.
- If payment is not made by the specified date, Queenstown Wine Trail may, at their discretion, cancel the booking and/or decline future bookings.
Security Policy
Your payment is processed through Windcave system. Windcave secures all your customer and credit-card data with military-grade software and servers, and the highest level of encryption available. Queenstown Wine Trail will not store, or transfer, any of your credit card information. All data is transferred using Windcave secure servers.
Environmental Policy
Queenstown Wine Trail is committed to the environment and takes active steps to minimise the impact of our operation.
Current environmental initiatives of Queenstown Wine Trail:
- Our vehicles are serviced and maintained regularly which helps reduce fuel usage and carbon emissions.
- All of our Private wine tours have bottled spring water available in our vehicles but we do encourage you to use the water made available at every winery and reduce the number of single use plastic bottles entering the environment.
- We run a fleet of late modelled comfortable and efficient vehicles which have less impact on our environment.
- We use cold water and only biodegradable cleaning products to wash our vehicles.
- Our members of staff are trained in emission-reducing driving techniques, waste management, water and energy conservation.
- We ensure that all our printing material and products are sustainably sourced. We use refillable ink cartridges.
- Any waste is recycled.
- The majority of the vineyards visited are Sustainable Winegrowing New Zealand Accredited Vineyards – for more information on this please see the New Zealand Wine web site.
Accreditations
We’re proud to be Qualmark® endorsed and to hold the prestigious Gold Qualmark status – New Zealand’s official mark of quality for tourism. This places Queenstown Wine Trail among the very best in the business, recognised for delivering world-class wine tours in Queenstown and wider Central Otago, while championing sustainability and authentic local experiences, guided by the principles of Manaakitanga, Whanaungatanga and Rangatiratanga.
The Qualmark Gold Award is the highest accolade in New Zealand tourism. It’s awarded to businesses that not only provide outstanding customer experiences but also lead the way in caring for people, place and culture.
With Qualmark®, you can book with confidence knowing our tours have been independently assessed as professional, trustworthy and sustainable.
Cancellations Policy
Main Policy
- Cancellations incur a fee depending on how near the cancellation is, to the start time of the booked tour.
- All refunds will incur a NZD $10 cancellation fee.
- If payment is not made by the specified date, Queenstown Wine Trail may, at their discretion, cancel the booking and release the seats for rebooking and/or decline future bookings.
- Queenstown Wine Trail will use its discretion in the event of unforeseen circumstances, such as illness and flight disruptions
Small Group Guided Wine Tour Cancellations:
- 50% cancellation fee – within 48 hours of departure
- Full price charged – within 24 hours of departure
Private Guided Wine Tour Cancellations:
- 50% cancellation fee – within 72 hours of departure
- Full price charged – within 48 hours of departure
Flexible Winery Shuttle Service & Bike and Wine Tours:
- 50% cancellation fee – within 48 hours of departure
- Full price charged – within 24 hours of departure
Contamination and/or Damage
If there is contamination or damage to the vehicle of any kind, a compulsory one-off fee of NZD $250 will be charged.
Additional Information
Queenstown Wine Trail (2020) Ltd. reserves the right to cancel any tour service as a result of weather conditions/events, insufficient numbers or any other unforeseen events or circumstances. If a booking is cancelled by Queenstown Wine Trail (2020) Ltd, and you are unable to reschedule, we will issue a full refund, back to the method of payment that you paid on, with no cancellation fees. Refunds can take up to 10 NZ working days to show in your account.
Terms & Conditions
Availability
All bookings are subject to availability, please check with us for availability on specific dates and times.
Public Holidays
We are closed on all NZ public holidays. See the full list of NZ Public Holidays | LINK HERE
Child Policy
Child age is classified as 17 years and under. Please note: Legally, children of any age may taste wine under their parent’s supervision. Should any children be given wine tastings by their parent, with the parent’s consent, they will be charged full price for the wine tasting.
We do not accommodate children on our daily wine tours with mixed guest groups. We do accommodate children on Private Wine Tours.
Wine Tour Rates
All rates on our website are shown in New Zealand Dollars (NZD) and include New Zealand GST at 15%. Prices may change at Queenstown Wine Trail’s discretion.
Tour Minimum Numbers
All our wine tours operate with a minimum of two people per tour. The only exception to this is for a Solo Private Wine Tour, where the rate covers two people.
Wineries & Tour Structure
Queenstown Wine Trail reserves the right to change tour structure and/or price.
Late Wine Tour Guests
If guests are not at their pickup point, and late for the arranged pick up time, Queenstown Wine Trail will endeavour to contact the guest(s), and/or agent, in these circumstances, however we are unable to wait as we are bound by trip timings, other guest pickups, and winery bookings for cuisine and wine tastings.
Please note: No refund is given for late guests and/or no-shows on the day of travel.
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